Unilever is transforming its ice cream supply chain with AI and digital tools to boost efficiency, sustainability, and responsiveness across 35 factories and 3 million freezers in 60 countries. By using weather data, it improved sales forecasts by 10% in markets like Sweden, helping match production with demand and reduce waste. AI-enabled freezers in 100,000 locations provide real-time stock tracking, leading to a 30% rise in retail orders and sales. In production, AI optimizes variables to cut waste and save up to 10% of premium ingredients like vanilla and cocoa. It also helps reallocate stock and optimize delivery routes during sudden weather shifts, ensuring timely supply while saving energy.
